Get in Touch
Have a question or need support? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
Reach out to us through any of these channels
Email Support
Get help with technical issues, feature requests, or general questions
hello.zapsubs@hotmail.comResponse Time
Send us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours. For urgent technical issues, please include "URGENT" in your subject line.
Can I request a new feature?
Absolutely! We love hearing from our users. Send us your feature ideas and we'll consider them for future updates.
Do you offer technical support?
Yes! We provide free technical support for all users. Whether you're having trouble with subtitle generation or need help with the editor, we're here to help.
Can I report a bug?
Please do! Bug reports help us improve ZapSubs. Include as much detail as possible about what happened and we'll investigate.