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Need help with subtitle generation? Have questions about our service? We're here to assist you with any inquiries.

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Get in touch with us for any questions or support

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hello.zapsubs@hotmail.com

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Frequently Asked Questions

Quick answers to common questions about our support

How can I get help with subtitle generation?

For technical support with subtitle generation, please email us at hello.zapsubs@hotmail.com with details about your issue. We typically respond within a week.

How can I report a bug or suggest a feature?

We welcome feedback! Please email us at hello.zapsubs@hotmail.com with "Bug Report" or "Feature Request" in the subject line. Include as much detail as possible.

What is your response time for support requests?

We aim to respond to all support requests within a week. We are a small team, so please be patient with us.

Is ZapSubs really free to use?

Yes! ZapSubs is completely free to use with no hidden costs, watermarks, or limitations. We believe everyone should have access to quality subtitle generation tools.

Do you have a privacy policy and terms of service?

Yes! You can find our Privacy Policy and Terms of Service linked in the footer of our website. We take user privacy and data protection very seriously.

Can I use ZapSubs for commercial projects?

Absolutely! ZapSubs is free for both personal and commercial use. You can use the generated subtitles for any project without restrictions.