Please read these terms carefully before using ZapSubs. By using our service, you agree to be bound by these terms.
Last Updated: October 6, 2026
ZapSubs is an AI-powered subtitle generation service. Free users can generate captions and export videos with no watermark using 8 free presets (including 5 animated), and download up to 3 SRT/VTT files per month. Pro subscriptions unlock the full animated preset library, unlimited subtitle file downloads, and additional editor features. Accounts are optional for the free path and required for Pro billing and some signed-in features.
Users are responsible for ensuring they have the right to process the content they upload. You must not upload copyrighted material without permission, illegal content, or content that violates any laws or regulations. Users are responsible for reviewing and editing generated subtitles for accuracy. You must be at least 16 years old (or the higher digital-consent age in your country) to use the service.
We process uploaded files to generate subtitles and delete temporary media according to the retention practices described in our Privacy Policy (job temp files after processing; export blobs typically within about 6 hours). Optional accounts (via Clerk) store authentication details needed for Pro and signed-in features. We may store feedback you submit, saved styles, subscription records, and download counters. Payment data for Pro is processed by Stripe. We do not sell your personal information. See our Privacy Policy for categories, legal bases, cookies/consent, and your rights.
Pro is billed through Stripe at the prices shown on /pricing at checkout. Where EU consumer law applies to you as a consumer buying digital content, you acknowledge that by starting a paid subscription and accessing Pro features immediately you may lose the 14-day withdrawal right for that digital content to the extent permitted by law, if you expressly request immediate access. Cancel or manage renewals via the Stripe customer portal or account billing controls when available. Refunds, if any, are handled case-by-case or as required by mandatory law.
ZapSubs is provided "as is" without warranties to the fullest extent permitted by law. We do not guarantee 100% accuracy of generated subtitles. Users should review and edit subtitles before use. We reserve the right to limit usage, modify the service, or discontinue it at any time. Processing times may vary based on file size and server load. Nothing in these terms limits rights that cannot be waived under mandatory consumer protection law.
We may update these Terms of Service at any time. Continued use of our service after changes constitutes acceptance of the new terms, except where mandatory law requires a different process. We will update the “Last updated” date on this page for material changes.
ZapSubs is provided on an "as is" basis. To the fullest extent permitted by law, we disclaim warranties regarding the accuracy, reliability, or completeness of generated subtitles. We shall not be liable for indirect or consequential damages arising from the use of our service. Mandatory consumer rights remain unaffected.
Users retain all rights to their original content. Generated subtitles are provided to users for their use. ZapSubs retains rights to the service itself and its underlying technology.
These terms are governed by the laws of Belgium, without prejudice to mandatory consumer protection rules of your country of residence in the EEA/UK that cannot be waived by contract. Courts of Brussels have jurisdiction, subject to those mandatory rules.
Our Privacy Policy describes personal data processing, cookies, feedback, and your GDPR rights.
For questions about these terms or privacy rights, contact hello@zapsubs.com.
By using ZapSubs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, please do not use our service.